Frequently Asked Questions
Everything you need to know about shopping with Pishuw
What are your shipping times and costs?
We offer standard shipping globally. Orders are typically processed within 1-2 business days, with delivery taking 5-10 business days depending on your location. Free shipping is available on orders over $50.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to our tracking portal so you can follow your package in real-time.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return any unused item in its original packaging within 30 days of delivery for a full refund or exchange.
What payment methods do you accept?
Pishuw accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Yes, all Pishuw products come with a one-year limited warranty against manufacturing defects. If you experience an issue, please contact our support team with your order number.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 2 hours of placement by contacting our customer service team via live chat or email.